Terms of Service
Last Updated: February 3, 2026
Welcome to RopeDrop Planner. By accessing or using our service, you agree to be bound by these Terms of
Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By creating an account or using RopeDrop Planner, you agree to:
- These Terms of Service
- Our Privacy Policy
- All applicable laws and regulations
If you do not agree to these Terms, you may not use our service.
2. Description of Service
RopeDrop Planner is a trip planning tool for Disney theme parks that provides:
- Itinerary creation and optimization
- Real-time wait time data
- Reservation management
- AI-powered file parsing for reservation extraction
- Park maps and navigation
Disclaimer: RopeDrop Planner is an independent service and is not affiliated with, endorsed
by, or sponsored by The Walt Disney Company or any of its subsidiaries.
3. User Accounts
3.1 Account Creation
To use our service, you must:
- Be at least 13 years old
- Provide accurate and complete information
- Maintain the security of your account
- Notify us immediately of any unauthorized access
3.2 Account Responsibility
You are responsible for:
- All activity that occurs under your account
- Maintaining the confidentiality of your login credentials
- Complying with these Terms
4. Acceptable Use
4.1 You May:
- Create personal trip plans for Disney vacations
- Upload your own reservation confirmations
- Share trip plans with family and friends via invite codes
- Use wait time data for personal planning
4.2 You May Not:
- Use the service for commercial purposes without permission
- Upload files you don't have the right to upload
- Upload malicious files (viruses, malware)
- Scrape or harvest data from our service
- Reverse engineer or attempt to access our source code
- Impersonate others or create fake accounts
- Interfere with or disrupt the service
- Violate any applicable laws or regulations
5. File Uploads
5.1 Upload Rights
By uploading files, you represent and warrant that:
- You own the file or have the right to upload it
- The file contains your personal Disney reservations
- The file does not contain malicious code
- You consent to AI processing of the file content
5.2 File Processing
Uploaded files are:
- Processed immediately using Google Gemini AI
- Permanently deleted after extraction (within seconds)
- Not stored or retained by us or Google
5.3 Supported File Types
We accept: PDF, PNG, JPG, JPEG (max 10MB per file)
6. Intellectual Property
6.1 Our Content
RopeDrop Planner and its original content, features, and functionality are owned by us and are protected by
copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of your trip plans and uploaded content. By using our service, you grant us a limited
license to:
- Store and display your trip plans
- Process uploaded files to extract reservation data
- Use anonymized, aggregated data to improve our service
6.3 Disney Trademarks
All Disney trademarks, service marks, and logos are the property of The Walt Disney Company. We use them
solely for informational purposes to identify Disney parks and attractions.
7. Wait Time Data
Important Disclaimer: Wait time data is provided for informational purposes only. We do not
guarantee the accuracy, completeness, or timeliness of wait time information. Actual wait times may vary
significantly.
Wait time data is sourced from publicly available Disney APIs and is subject to change without notice.
8. Disclaimer of Warranties
OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy of data
- Uninterrupted or error-free service
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or goodwill
- Service interruptions or errors
- Inaccurate wait time data
- Missed reservations or park experiences
- Third-party actions (Disney, Google, etc.)
Our total liability shall not exceed $100 USD or the amount you paid us in the past 12 months (whichever is
greater).
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of any third-party rights
- Your uploaded content
11. Termination
11.1 By You
You may terminate your account at any time by using the "Delete Account" button in your profile settings.
11.2 By Us
We may suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- We are required to do so by law
- We discontinue the service
11.3 Effect of Termination
Upon termination:
- Your access to the service will cease immediately
- Your trip data will be permanently deleted
- These Terms will remain in effect for past actions
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by:
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
- Displaying a notice on our website
Your continued use of the service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of
law principles.
14. Dispute Resolution
14.1 Informal Resolution
Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute
informally.
14.2 Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the
American Arbitration Association's rules.
14.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive the right to participate in class actions.
15. Miscellaneous
15.1 Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and us.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
15.3 No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver.
15.4 Assignment
You may not assign these Terms without our consent. We may assign these Terms without restriction.
16. Contact Us
If you have questions about these Terms, please contact us:
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