We'd love to hear from you
Whether you have a question about using RopeDrop, want to report a bug, or have an idea for a new feature, we're here to help. We're a small team and we read every message.
Questions about RopeDrop, feature requests, trip planning help, or just want to say hi.
[email protected]Something not working right? Let us know and we'll get it fixed.
[email protected]Questions about your data, account deletion, or privacy concerns.
[email protected]Response Times
We aim to respond to all emails within 48 hours. For urgent technical issues (can't access your account, data concerns), we'll prioritize your request.
Yes! RopeDrop is completely free to use. We support the site through non-intrusive advertising and affiliate links. Core trip planning features will always be free.
No. RopeDrop is an independent project and is not affiliated with, endorsed by, or connected to The Walt Disney Company in any way. We're just fans who love the parks and wanted to build better planning tools.
No. RopeDrop is a planning tool only. All dining, experience, and park reservations must be made through Disney's official channels. We help you plan and organize, but you'll handle the actual bookings yourself.
Our wait time data comes from ThemeParks.wiki, a publicly available API that collects wait time information. Data is refreshed every 5 minutes during park operating hours.
You can delete your account and all associated data from the Settings page after signing in. If you have trouble, email [email protected] and we'll handle it for you.
← Back to Home